Coworking Site Operations
Member Move-In and Move-Out
- How to onboard a new member on VTS?
- How do I onboard a single Member?
- How should I configure an office before Move-In?
- How do I order member logo vinyls?
- How do I do member relocations within the same Studio building?
- What Systems Are Involved in Onboarding a New Member or Company
- Troubleshooting: Member Didn’t Receive Their Your Studio App Credentials
- Troubleshooting: Member Didn’t Receive Their WiFi Credentials
- Troubleshooting: Member Didn’t Receive Their Welcome Email from HubSpot
- Troubleshooting: Need to Send the Welcome Email to a Different Person
Member Technology Offerings
- How do I set up Members with Wi-Fi?
- How do I set up technology services in Platform?
- How do I find Technology Services pricing?
- How do I set up printing on a Member's computer?
- How do I add a Wi-Fi device to the Wi-Fi-MAC network?
- How do members print using Papercut Hive?
- How do I use CloudGate, Studio's visitor registration system?
- How do I reset a member's Wi-Fi?
- How do I know what Technology Services are active in Platform for members?
Sales, Renewals, and Licenses
Pantry
Meeting Rooms
Your Studio Mobile App
- How do I add or edit a Member to Existing Company in VTS / Your Studio App?
- How do I create an event tile?
- How do I submit a guest registration? (Locations not on CloudGate)
- How do I confirm and mark a guest as arrived?
- How do I switch channels in the Your Studio App?
- How do I post a notice in the Studio app?
- How do Members switch between ZO and Studio landing pages on app.yourstudio.com
Mail and Packages
Support
- How do I operate the sit/stand member desks?
- How to Connect to Wifi Secure
- Studio Support Ticket Types and Details to Include
- Email Templates for Frequently asked Questions.
- Troubleshooting: What if a member wants a second contract under a different entity name at the same location?
- How do I respond to a Service Hub notification?
- How to find your MAC address of Your Device?
Finance
- How do I create a new Vendor?
- Where can I find my site's W-9?
- What is the difference between a REIT and a Non-REIT location?
- How do I do accounting with a REIT Property?
- How do I submit invoices in Basware?
- How can I check the status of an invoice in Basware?
- What are some common Basware terms and what do they mean?
- What do I create for my P&L Review?