How do I properly remove an existing payment on Tripleseat?
How to delete an existing payment in order to resolve financials
Step 1:
In Tripleseat, navigate to "Bookings" on the left-hand navigation bar.

Step 2:
In your booking, navigate to the "Payments" tab.

Step 3:
Click the gear icon to the right of the payment you want to remove. In the options that appear, select "Unpay".

Step 4:
A pop-up window will confirm if you want to unpay this payment. Select yes.

Step 5:
The select payment should no longer have the green "Paid" icon next to it.
Step 6:
Click the gear icon to the right of the payment you want to remove. In the options that appear, select "Delete".

Step 7:
A pop-up window will confirm if you want to unpay this payment. Select yes.

Step 8:
The payments tab should no longer have the payment listed.

Step 9:
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