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How do we manage manual payments (non-credit card/ACH transactions)?

How to manage payments that are not CC or ACH transactions

Step 1:

In Tripleseat, go to the booking that you would like to add a manual payment option for.

Step 2:

Scroll down to the “Payments” tab.

Screenshot 2023-02-22 at 2.15.45 PM

Step 3:

In the lower left corner, click “Add a Payment”. Here, you can manually add additional payment methods and apply them to the invoice total.

Screenshot 2023-02-22 at 2.15.13 PM

Step 4:

Once you have added your new payment details, such as amount, due date, customer-facing title, and internal notes, you are ready to hit “Save and Pay”.

Step 5:

Another window will appear asking you to select the payment type, payment date, and enter the invoice # under "Payment Reference". Hit "Submit"

Bookings - Studio Gather - Tishman Speyer - Tripleseat (17)

Step 6:

The paid line under the "Payments" tab will turn green and have a small "Paid" icon on it when the payment has been applied.

Screenshot 2023-04-11 at 9.37.55 AM

Step 7:

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