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How does a client authorize a payment method?

Using Tripleseat and the guest portal to manage payment authorizations

Step 1:

In Tripleseat, navigate to to the booking you want to authorize a payment for.

Step 2:

Documents should already be ready for this event.

For a review on how to create Master Documents, please refer to this Knowledge Base article.

Step 3: 

You must share at least 1 document to the client from within Tripleseat to activate the payment portal. In the example below, we have shared the deposit invoice with the guest. Be sure to send a document at the Booking level.

guest ts

Step 4:

The guest will receive an email notification with the document you shared.

Screenshot 2023-02-22 at 2.00.18 PMStep 5:

Within the guest portal, the guest will now see a bill and have the option to authorize either a credit card or a bank account under the "Payments" tab of their guest portal.

 guest ts 2

Step 6:

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